How can we help?

Use the email address you registered with. If you forgot your password, request a reset link. Check your inbox and spam folder.

Check your spam folder, then request another verification email. Open the link and choose Verify to finish.

Open My account in the top navigation and choose Log out. Then sign in with your other account.

Open Connections to find someone. Select Connect to send a connection request, or Chat to start a conversation. Requests need acceptance before a conversation opens.

Use Messages for your conversations and Notifications for requests and invitations.

Use the photo, video or reels icon beside the post composer. Choose your file, add a message if you want, and select Post. Seeing a preview alone does not publish it.

Post photos can be up to 20 MB. Videos can be up to 50 MB and 2 minutes long. Reels currently use the short-video upload.

Open Settings to choose Connections only or All verified members for post photos. Profile visibility also applies. Your profile picture and cover photo follow your profile visibility.

Birthday, city and online-status sharing are controlled in My account.

Choose Report from a post’s options or a member’s actions. Explain what happened so moderators can review it. Choose Block in Connections to stop that member contacting you.

If someone is in immediate danger, contact local emergency services.

Choose a creator and request an available session. Once the creator accepts, complete checkout before joining. A session canceled before it starts receives a full refund through the current session flow.

Payments are currently in testing. Use Stripe test details during testing; no real payment is collected.

Open Advertise a job, sign in and submit your employer application. An administrator reviews it before pricing and publication. Submitting does not publish the advertisement or take payment.

Listings expire after 60 days. Renew your listing before expiry if you want it displayed for another 60 days.